Porting a business number to Placetel: a checklist
Test bench: October 20, 2026. Would you like to keep a local number that you use for business and change your telephony? The change becomes more predictable if contract data, Rufnummern and termination status are collected before the application. The PE request goes first to PE Digital.Networks; This does not result in a contract being concluded.
Short conclusion
Check the previous contract and collect the data exactly as with the old provider. The decisive factors are the contract holder, address, connection status, area code and the list of individual numbers or the number block. With PE, you first make a request; We check the needs and enter agreed contract data manually in the Placetel Reseller Center. A porting date is initially a desired date and must be confirmed.
Compare information before the application
| Area | Check beforehand | Why important |
|---|---|---|
| Contract holder | Name and address as for the old provider | Deviations can cause questions or rejection |
| Rufnummern | name individual numbers or Rufnummernblock | Both species should be treated separately |
| Connection status | Active, terminated, switched off or termination requested | The order must match the actual status |
| Location | Compare area code and connection location | New area codes may require proof |
| Appointment | Agree on desired date | No binding confirmation |
The Federal Network Agency points out that customer data between the old and new providers must match. Expressly instruct Rufnummernto be taken with you. Check the contract, the last invoice and, if necessary, confirmation of cancellation. The exact process also depends on the connection status.
The process in four steps
- Enter inventory: Write down the desired local network numbers, extension numbers and, if necessary, the number block. Have your location, area code and contract holder ready.
- Clarify old connection: Ask whether the connection is active, has been canceled or should continue. For combined telephone and internet contracts, clarify which services would be affected by termination.
- Send inquiry to PE: Information goes to PE first via the Telephony quote form. After checking, we enter agreed contract data manually in the Reseller Center. Please do not include passwords, bank details or confidential documents in the first request.
- Check documents: Read the porting order before signing against the old contract. Placetel describes the status query in the Rufnummernmenu and notifications via email.
Cancel or continue the contract?
The portal asks whether the connection continues to exist, has already been canceled and is still active, has been switched off or should be canceled as part of the order. Which selection is appropriate depends on the contract. When the Internet and telephone are connected, a careless termination can affect more than just the phone number. Coordinate the status with the old provider and PE in advance.
The Federal Network Agency recommends an early change and points out that the switchover day may have an interruption. Plan alternative contact channels. A desired date is not a guarantee of the actual switchover date.
Single number or Rufnummernblock?
Placetel distinguishes between single numbers and Rufnummernblocks; According to the help, they are processed via separate orders. Check whether all the required numbers are recorded and which teams depend on them. Additional evidence may be required for a new area code.
Plan change and setup with PE
You can request an offer for Placetel Cloud-Telefonanlage and supplement the initial setup to match the agreed scope. PE remains your first point of contact for planning, application and setup.
Discuss telephony needs with PE →
Frequently asked questions
Can I make an appointment specify?
You can specify a desired date. According to Placetel this is not necessarily binding.
Can I cancel the old connection immediately?
That depends on the contract. Check whether internet access or other services are affected.
Is there a fee for porting?
The Federal Network Agency explains that end users may not be charged for Rufnummernporting. Ongoing contract fees remain to be distinguished from this.
Sources and test bench
Checked on October 20, 2026. This article deals with business local network landline numbers and does not replace an individual contract check.
- Placetel Online help: Rufnummern porting
- Placetel: The 1x1 of the Rufnummernporting
- Federal Network Agency: Change of provider and Rufnummerntransfer
- PE Digital.Networks: Offer for your telephony
Video check: No suitable porting explanation video found in the checked Placetel pages; a general clip was not enforced.
Author: TechDesk PE Digital.Networks