Remote setup
Configure and check users, call groups, greetings and devices together through remote access.
PE Digital.Networks / powered by Softwareunion
Placetel partnerPlacetel. Personally planned, professionally configured.
PE Digital.Networks supports your Placetel project: plan selection and our application process, number porting, remote setup or on-site installation.
Your telephony planner
Five short inputs provide initial guidance and the basis for your enquiry to PE.
Current Placetel plans compared
| Webex Voice | Essentials | Business | Enterprise |
|---|---|---|---|
| 24 months | 6,90 € | 9,90 € | 14,90 € |
| 1 month | 8,90 € | 11,90 € | 16,90 € |
| Minimum users | 2 | 2 | 5 |
| Focus | Telephony billed by usage | Telephony with a Germany flat rate | Advanced features and support |
Webex Voice: monthly net price per user, plus VAT. Minimum user counts apply. Calls outside included services, options, hardware and PE setup may cost extra. Your agreed quote governs.
Checked on 15 October 2026. Plan source: Placetel price list, version 2.0, August 2026. Official source ↗
Request a personal quote →Setup & ongoing support
Choose the scope. We agree services, responsibilities and costs before you place an order.
Request a personal quote →
On-site installation
Coordinate the network and devices at your premises. Location, appointment and travel are agreed in advance.
Ongoing support
Changes and assistance within the agreed service scope.
Setup, travel and ongoing support are quoted according to scope and location. The planner does not place an order.
Regional services: Lübbecke, Bremen, coast and Hamburg →
Guidance, selection & next steps
Understand Placetel plans & costs
Compare Essentials, Business and Enterprise by base fee, minimum users and additional costs.
Have Placetel configured
Remote or on-site: we plan the migration, setup and handover of your business telephony.
Placetel with Microsoft Teams
Connect telephony with familiar collaboration tools and check prerequisites before ordering.
Placetel Mobile for business
Plan mobile service alongside your phone system: users, SIM/eSIM and required data allowance.
How we work together
- Clarify requirements: users, workplaces, numbers and required features.
- Quote and application: agree the plan, services and documents, then use the appropriate application process.
- Configure and hand over: check configuration, reachability and everyday use together.
Frequently asked questions
Should I contact PE or Placetel directly?
PE is your contact for planning, applications, setup and support. Placetel services and provider terms are identified in your quote.
Is setup included in the plan?
PE setup services are agreed separately. We explain the scope and costs before you order.
Excerpt · 60 s · German
Understand cloud telephony
This video explains the basics. Views and features may vary by version, edition and deployment model.
Sources: Original video · Placetel · Channel: https://www.youtube.com/@Placetel ↗
External YouTube embed. Rights to video and audio remain with their respective rights holders.
Existing product process: for a new plan, compare the current plans and request an agreed quote. Existing product names do not automatically correspond to today’s plan tiers.
Which solution do you need?
Placetel Profi
Plan cloud telephony, users and phone numbers for your business.
Webex Voice
Business calls with Webex. Choose the right setup for your team.
Webex Suite
Plan telephony, meetings and team chat together.
Telephone assistant
Discuss call handling and suitable workflows with us.
Telephone announcements
Prepare greetings and announcements for business calls.
Mobile plans & smartphones
Request mobile plans and devices for your phone system.
Plan prices, billing units and contract terms are shown in the order process. Setup services are agreed in the quote.
From selection to application
Your enquiry and documents go to PE Digital.Networks first. We review them and then enter any required contract details manually in the Placetel Reseller Center. This form does not automatically send data to Placetel.
- Request a quoteTell us your needs, user count and required services.
- Request customer onboardingPrepare company details and the onboarding contact.
- Prepare an orderChoose a product and plan, add hardware and prepare documents.
- Keep your phone numbersProvide existing numbers and details of your current provider.
Devices for your phone system
Find IP phones, DECT phones, headsets and conference devices.
Documents, guides & setup
Setup & service →Placetel: knowledge, help & training
From choosing a plan to setup: find official Placetel guides, videos and current training resources here.
Online help & setup ↗Video Academy ↗Webinars for users & prospective customers ↗Partner Academy & training dates ↗Check service status ↗
Start directly or get advice?
PE is your contact for planning, applications, setup and support. Placetel services and provider terms are identified in your quote. If you prefer to start without PE advice, use our labelled referral link. The supported route remains our quote request.
Where can I find current training and help?
The Video Academy explains everyday use. Webinars list current sessions for users and prospective customers. The Partner Academy is for sales partners. Destination pages and training may be in German; the provider supplies registration and participation terms.
For existing Placetel sales partners
The Info Center, partner FAQ, bonus programmes and personal referral links require a Placetel partner account. Bonuses are for eligible sales partners, not customer discounts. Participation and terms are managed by Placetel.
Emergency option: open the provider directly
Only if the PE enquiry route is unavailable: you can open Placetel directly. This leaves the PE order process; details entered in our forms are not transferred.
Open Placetel as a fallback ↗Advertising / affiliate link: We may receive a commission if you sign up through this link. Placetel prices and contractual terms apply.